Hi yesterday I downloaded Citrix Workspace (latest version) for Linux on my Ubuntu 20.04 desktop. I tried .deb then .rpm then finally .tar. I connected yesterday then it suddenly cut out and work had a message saying in December Citrix was updated. So I updated mine.
However, as soon as I downloaded it, when I tried to connect to “dreams” and citrix came up, I got this message:
“SSL error - contact your help desk with the following information - You have not chosen to trust “Digicert High Assurance EV Root CA”, the issuer of the server’s security certificate (SSL error 61)”
I then called my work’s IT help desk and they could not help me saying that this is a Citrix and Linux issue, beyond their capability. I tried contacting Citrix help desk and they said to contact my work help desk.
I rebooted my machine
I tried installing Citrix Workspace for Linux debian version, rpm version then tarballs version, which seems to at least get me to a login. Debian and rpm versions did not work at all.
I tried going to my Ubuntu Terminal and typing the command: “sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts” but this resulted in at least a hundred error messages in terminal saying "ln: failed to create symbolic link ‘/opt/Citrix/ICAClient/keystore/cacerts/USERTrust_ECC_Certification_Authority.crt’: File exists
ln: failed to create symbolic link ‘/opt/Citrix/ICAClient/keystore/cacerts/USERTrust_RSA_Certification_Authority.crt’: File exists
I tried using different browsers, i.e. Mozilla Firefox, Chrome, then Brave. But Mozilla and Chrome showed the same SSL error 61 message and Brave only downloaded a certificate into a word-type document. Not sure what that means.
I tried deleting the latest Citrix Workspace 2112 for Linux and downloading Citrix Receiver in tar format, but that only gave me an error message: “Cannot connect to 0.0.0.2 - Windows 10”. So I reverted back to Citrix Workspace for Linux.
I tried downloading some of your certificates, but I still get SSL error 61 message blocking me.