Wrong mouse position


#1

Hello all,

I am facing the problem where after a while of changing the windows on citrix receiver , the mouse positioning [ location is way off the intended location ]

I have tried so many Linux redistribution [ Ubuntu , centos ] all the same idea and the problem appear after a while not directly

Attached the picture of what it looks like

I hope that there is a fix to the problem , your help is Highly appreciated

Regards,


#2

Hi Rashed,

Welcome to our forums.

This seems to be a common problem with the Citrix Receiver.
You should try disabling display scaling on the receiver, and see if that solves the mouse offset problem.

Hope this will help,
Sandmann


#3

how to disable display scaling on the receiver


#4

Hi Rashed,

I’m having some problems testing it, as the official site’s download page seems broken, and not providing the actual content to download. This setting should be in the client’s properties somewhere.